Regenerate a Student’s Test Ticket

You can regenerate a test ticket for a student who has already tested, but needs to take the test again. For example, if a student takes a test without the proper accommodations, you can regenerate the student’s ticket for the test so it can be taken with the necessary accommodations.

Within the Portal, you can regenerate a test ticket from the Testing Status window or from the Edit Student window.

Note: Regenerating a student’s test ticket deletes the student’s previous response.

Regenerating a Test Ticket from the Testing Status Window

1. To regenerate a test ticket from the Edit Student window, open the My Applications menu bar and click Manage Students from the Student Management menu. The Manage Students page displays.
   
2. Enter your search criteria and click  Find Students.
3. In the Actions column for the student, click the Edit/Print Ticket Status icon (). The Testing Status window displays.
   
4. On the Testing Status window, click the Regenerate Test Ticket icon () for the test session for which you want to regenerate the student’s test ticket.
5. When the Confirm Regenerate dialog box displays, click Regenerate Test Ticket to regenerate the student’s test ticket or Cancel to cancel the process.

Regenerating a Test Ticket from the Edit Student Window

1. To regenerate a test ticket from the Edit Student window, open the My Applications menu bar and click Manage Students from the Student Management menu. The Manage Students page appears.
   
2. Enter your search criteria and click  Find Students.
3. In the Actions column for the student, click the View/Edit icon (). The Edit Student window displays.
   
4. On the Edit Student window, click the Test Sessions tab. Then, click the Regenerate Test Ticket icon () for the test session for which you want to regenerate the student’s test ticket.
5. When the Confirm Regenerate dialog box displays, click Regenerate Test Ticket to regenerate the student’s test ticket or Cancel to cancel the process.